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Worn or broken suspension rods allow the tub to move excessively, causing the washer to shake or vibrate violently during the spin cycle.
A failed suspension rod causes the control board to repeatedly interrupt and stop the spin cycle with a UL error code, even when the load is properly redistributed.
A dislodged or broken rod allows the tub to slam against the cabinet walls, producing loud banging or thumping sounds during operation.
Loss of tub stability due to failed suspension rods causes the entire machine to vibrate and move or 'walk' across the laundry floor during spin.
When one or more rods fail, the washer tub may appear off-center, tilted, or visibly sagging inside the machine cabinet.
💡 Pro Tip: Is Your Suspension Rod Kit Failing?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes or vibrates violently during the spin cycle
⚠️ UL (unbalanced load) error code appears repeatedly even with redistributed laundry
⚠️ Tub appears misaligned, sagging, or sitting unevenly inside the cabinet
⚠️ Loud banging or thumping noises, or the machine "walks" across the floor during spin
🔍 Diagnostic Tip: Reach into the tub and grasp opposite sides of the inner basket's top ring — lift slightly and check for excessive sideways play. If the tub rocks freely, the suspension rods are worn and all four should be replaced at the same time to prevent uneven wear on new parts.
📦 What's in the Box
✅ 4× Suspension Rods with integrated damper
✅ 4× Suspension Balls (upper mounting)
✅ 4× Bushings (lower mounting)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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