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Washer repeatedly throws 'DC' unbalance fault and halts the spin cycle — worn suspension rods can no longer stabilize the tub under load.
Machine walks across the floor or vibrates violently during spin due to a broken or dislodged damper rod failing to cushion tub movement.
Thumping or clunking sounds occur when the unsupported tub swings out and contacts the washer cabinet walls during agitation or spin.
Control board repeatedly pauses spin to attempt rebalancing because the weakened rods cannot hold the tub in a stable centered position.
Tub instability caused by failed rods prevents adequate agitation action, resulting in clothes that come out still dirty or tangled.
💡 Pro Tip: How to Know Your Suspension Rods Have Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays "DC" unbalance error code repeatedly, even on small loads
⚠️ Loud banging, thumping, or clunking noises during spin cycle
⚠️ Machine walks or shakes violently — tub contacts the cabinet sides
⚠️ Spin cycle stops and restarts multiple times trying to rebalance the load
🔍 Diagnostic Tip: Open the lid and manually push down on the tub at each corner. A good rod gives firm, even resistance. A failed rod feels loose, spongy, or allows the tub to drop more than ½ inch. If one is bad, replace all four simultaneously — uneven rod stiffness will trigger the same DC error even with three good rods installed.
📦 What's in the Box
✅ 1× DC97-05280S Suspension Rod Damper Assembly (27.5" × 1-1/2" dia., Metal/Plastic/Rubber) — sold individually; order qty 4 for a complete set
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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