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Washer shakes violently or walks across the floor during the spin cycle due to the tub losing its centered position on the suspension rods.
The inner wash tub strikes the outer cabinet walls during agitation or spin when worn centering springs no longer hold it in proper alignment.
Metallic banging or thumping sounds during operation caused by the unrestrained tub contacting surrounding components.
The wash tub sits visibly off-center or does not return to the center position after the spin cycle completes, indicating broken or missing centering springs.
💡 Pro Tip: How to Know Your Tub Centering Springs Need Replacing
Your part is likely the culprit if you notice any of the following:
⚠️ Washer tub bangs against the outer cabinet during the spin cycle
⚠️ Excessive vibration or shaking — especially with unbalanced loads
⚠️ Tub does not sit evenly or return to center position after spinning
⚠️ Loud clunking or thumping noises during agitation or spin
🔍 Diagnostic Tip: Open the washer lid and manually push the inner tub off-center. It should spring back firmly to center. If it stays off-center, flops loosely, or you hear a metallic rattle — the centering springs are worn or broken. Always inspect and replace in pairs to maintain balanced tub tension. If banging continues after spring replacement, also check the suspension rod kit (W10780048) for wear.
📦 What's in the Box
✅ 2× Tub Centering Springs (W10400895 spec, stainless steel, hook-type)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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