




The upper rack is stuck in one position and cannot be raised or lowered to accommodate taller items like pots or large glasses. A cracked or broken adjuster arm prevents the height-change mechanism from engaging.
The upper dishrack drags, jams, or falls off the track when pulling out or pushing in. The adjuster connects the rack to the slide rail; when broken, the rack no longer glides smoothly.
One side of the upper rack sags lower than the other, causing dishes to lean or fall. This is a classic sign that one adjuster has failed while the other still holds, resulting in an unlevel rack.
A failed or misadjusted upper rack can allow the rack to sit too far forward, preventing the door from latching. Replacing the adjuster restores proper rack positioning so the door closes and seals correctly.
💡 Pro Tip: Is Your Upper Rack Adjuster the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Upper rack won't stay raised or drops to one side during loading
⚠️ Rack slides roughly, jams, or won't push fully back into the dishwasher
⚠️ Dishwasher door won't close properly because the rack sits too low
⚠️ Visible cracks, broken tabs, or missing clips on the adjuster housing
🔍 Diagnosis tip: Pull the upper rack fully out and visually inspect both left and right adjusters. The adjuster connects the rack to the track — if any tab, clip, or roller housing is cracked or broken, that adjuster must be replaced. Heat cycling in dishwashers degrades plastic over time; both sides often fail within months of each other, so consider replacing both at once.
📦 What's in the Box
✅ 1× Dishwasher Upper Rack Adjuster W10546503 / WPW10546503 (fits left or right side)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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