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Washer completes wash cycle but water remains in the drum — the drain pump motor has failed and cannot expel water.
Rattling, humming, or grinding sound heard during the drain phase indicates worn or seized pump bearings.
Smell of burning plastic or rubber from beneath the washer cabinet caused by an overheating or seized drain pump motor.
Washer halts mid-cycle or displays an error code because the control board detects that the drain pump is not operating correctly.
Cracked pump housing or failed pump seal causes water to pool beneath the machine during or after the drain cycle.
💡 Pro Tip: Is Your Drain Pump the Problem?
Your part is likely the culprit if you notice any of the following:
⚠️ Washer will not drain — water remains in the tub after the cycle ends
⚠️ Loud humming, grinding, or rattling noise during the drain phase
⚠️ Burning smell coming from beneath the washer cabinet
⚠️ Washer stops mid-cycle or displays a drain error code
Before replacing, check the drain hose and filter for clogs. If the hose is clear and the washer still won't drain, test the pump motor for continuity with a multimeter. No continuity = failed pump that needs replacement.
📦 What's in the Box
✅ 1× Washing Machine Drain Pump (110/115V, 60Hz, 30W — replaces WH23X27419 / WD-5470-09)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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