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About Heima

We supply
the factories.
Now we supply you.

Heima is an authorized OEM components supplier to Midea, Little Swan, Haier, and TCL — and a third-party supplier to several major international brands under confidentiality agreements. Factory-grade quality, direct to your door.

2M+
Parts in stock
7+
OEM partnerships
30
Day returns
Our supply chain position
Midea
Little Swan
Haier
TCL
Several major international brands via 3rd-party supply agreements
NDA
Direct to
You — at factory prices
Authorized supplier to
Midea
Little Swan
Haier
TCL
+ international partners under NDA
Our mission

We believe every
appliance deserves
a second chance.

A broken appliance shouldn't mean an expensive replacement. With the right part and a little confidence, most repairs take less than an hour — and cost a fraction of buying new.

We started Heima because we kept seeing the same problem: good appliances ending up in landfills not because they were broken beyond repair, but because finding the right part was too hard, too expensive, or too confusing.

As an authorized OEM supplier to Midea, Little Swan, Haier, and TCL — and a components partner to several major international brands — we sit at the beginning of the appliance supply chain. That position gives us something most parts companies simply don't have: direct access to factory-grade components at supply-chain prices.

We pass that access on to you. Whether you're a first-time DIYer or a seasoned repair tech, our job is the same — get you the right part, fast, at a fair price, with real people ready to help if you need them.

50K+
Customers helped and counting
7+
OEM manufacturing partnerships
98%
Of repaired appliances still running
Named OEM partners
Midea
Little Swan
Haier
TCL
International partners
Major brand NDA
Major brand NDA
Major brand NDA
Our components also supply the global production lines of several major international appliance brands. Due to supplier confidentiality agreements, we're unable to name them — but the engineering tolerances they require of us are the same ones we bring to every part on our shelves.
What "authorized OEM supplier" actually means
When a manufacturer builds a new appliance, they source components from certified suppliers who meet their exact engineering specs. Heima is one of those certified suppliers. Every part we sell has been validated against the original manufacturer's tolerances — not approximated, not reverse-engineered. The same part. The same quality.
What we stand for
Factory pricing
No distributor markup. No retail inflation. You pay supply chain prices because we are the supply chain.
OEM-certified quality
Every part meets the original manufacturer's specs — named brands and undisclosed partners alike.
Real accountability
Wrong part or damaged on arrival? We fix it same day — prepaid label, no questions, no runaround.
Same-day shipping
Order by 3pm PT and your part ships today. We treat every broken appliance like it's urgent.
Human support
Real technicians, real answers within 2 hours. Not sure which part fits? We'll figure it out together.
Fix, don't replace
Repairing uses a fraction of the resources of buying new. Every fix is a win for your wallet and the planet.
Why Heima vs. the other guys
We are the source, not a reseller
Most parts sites are 3–4 layers from the factory. We are the factory supplier — that's why prices are lower.
International OEM standard quality
We meet the engineering tolerances of major global brands — named and undisclosed. Same quality, every part.
No restocking fees, ever
Competitors charge up to 25%. We charge zero. What you paid is what you get back.
Damaged part? Keep it, we reship
Send us a photo, we ship a replacement. No return required, no hassle, no waiting.
2-hour response guarantee
Every support message answered in under 2 hours on weekdays. Real people, not bots.
30-day hassle-free returns
No questions, no restocking fees, no runaround. If it doesn't work out, we make it right.
Wholesale & B2B

Repair shops,
property managers,
distributors welcome.

If you're ordering at volume, we'd love to talk. We offer dedicated pricing, priority fulfillment, and a direct line to our supply chain team — no middlemen, no markups.

B2B inquiries
Send us a message
What B2B clients get
Volume pricing
Tiered discounts starting at 10 units. The more you order, the better the price.
Dedicated account manager
A single point of contact who knows your business and your parts list.
Priority fulfillment
B2B orders jump the queue. Same-day shipping guaranteed on in-stock items.
Net-30 payment terms
Flexible invoicing for qualified accounts. No need to pay upfront on every order.

Ready to fix it?

2M+ OEM parts, factory-direct pricing, same-day shipping.