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Washer stops mid-cycle, displays OE error code, and water remains standing in the drum after the spin cycle.
Grinding, buzzing, or rattling sound during the drain phase caused by a worn or damaged pump motor and impeller.
Cracked pump housing or failed rubber gasket allows water to pool under the machine during or after the drain cycle.
Machine pumps but drum does not spin — often triggered when the control board detects drain failure and locks out the spin sequence.
Cycle takes unusually long and leaves residual water in the tub due to reduced pump output from a partially failed impeller.
💡 Pro Tip: How to Know Your Drain Pump Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer displays OE error code and stops mid-cycle
⚠️ Water remains standing in the drum after the cycle ends
⚠️ Loud grinding, buzzing, or rattling noise during the drain phase
⚠️ Water leaking from the bottom front of the machine
🔍 Before ordering, pull the drain filter (bottom-front access panel) and shine a flashlight into the pump opening. Use a screwdriver to gently spin the impeller — if it's stiff, broken, or won't turn freely, the pump assembly needs replacement. Also check for trapped socks or debris blocking the impeller before replacing the whole unit.
📦 What's in the Box
✅ 1× Drain Pump Assembly (26V DC BLDC, 1.5A, 45W) — Replaces AHA75693423 / EAU64082902 / EAU64082901
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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