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Washer shakes violently or walks across the floor during the spin cycle due to worn springs that can no longer dampen drum movement.
Loud knocking or banging sounds from inside the cabinet caused by the unsupported drum contacting the outer casing during operation.
Outer tub moves or bounces excessively during wash and spin cycles because the suspension spring has lost its tension and load-bearing capacity.
Washer repeatedly pauses or stops mid-cycle displaying unbalanced load codes, triggered by the drum failing to stabilize due to faulty suspension springs.
💡 Pro Tip: How to Know Your Suspension Spring Has Failed
Your part is likely the culprit if you notice any of the following:
⚠️ Washer shakes violently or walks across the floor during spin
⚠️ Loud banging or knocking noises coming from inside the drum
⚠️ Outer tub visibly bouncing or moving excessively during the wash cycle
⚠️ Washer repeatedly stops mid-cycle due to unbalanced load errors
🔍 Veteran's tip: Open the top or front panel and manually push down on the outer tub. If it drops more than 1 inch with light pressure and does not spring back firmly, the suspension springs are worn and both front springs should be replaced as a matched pair at the same time for balanced support.
📦 What's in the Box
✅ 1× Suspension Spring (~1 × 7 inches, heavy-gauge steel)
✅ 2× End Insulators (pre-fitted rubber/plastic isolation bushings)
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Disclaimer: Compatibility information, part numbers, and model fitment data on this page are sourced from manufacturer databases and third-party references. While we strive for accuracy, please verify your appliance model number before ordering. Heima is not responsible for errors or omissions in compatibility listings.
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