Whirlpool & Maytag Dryer Drum Support Roller Parts — Models & Compatibility

Your Whirlpool WED5000DW0 sounds like it's tumbling rocks instead of clothes. That rumbling noise that gets louder as the drum spins? That's your drum support roller crying for help. This hub covers the W10314173 replacement roller — the critical part that keeps your dryer drum rotating smoothly in Whirlpool, Maytag, KitchenAid, and Kenmore models.
Is This the Right Part for Your Model?
Before ordering, you'll need your dryer's exact model number. On most Whirlpool and Maytag dryers, look inside the door opening — there's a sticker on the frame that lists the full model number. Match it against the compatibility list below. The W10314173 fits dozens of models across the WED, WGD, MEDC, MEDB, and MGD series, but confirming your specific model prevents ordering the wrong part.
About This Replacement Part
The drum support roller does exactly what it sounds like — it supports your dryer drum while it spins. Most dryers use two or four of these rollers mounted on the rear panel, constantly rotating under the weight of wet laundry. They wear down from supporting the drum's rotation cycle after cycle, and when they fail, you'll know it. Squeaking that turns into grinding. Rumbling that shakes the laundry room floor. Or worst case — a drum that won't spin at all because the worn roller is creating too much resistance. Sometimes you'll even see marks left on clothes from the drum wobbling unevenly. This part typically fails due to normal wear and tear, but once you hear that noise, replacement isn't optional — continuing to run the dryer damages the motor and belt.
Cross-Reference Numbers
This part replaces several older part numbers, so if your repair manual lists WPW10314173, 8536974, 8536973, 3401846, or 3396802, the W10314173 is the updated replacement that fits all those applications.
What You're Actually Replacing
You're not just replacing one roller — most techs replace both rear rollers at the same time since they wear at similar rates. If one's shot, the other's right behind it. The job involves pulling the dryer apart: removing the lint screen housing, top panel, front panel, and drum to access the rollers mounted on the rear bulkhead. It's not beginner-level work, but it's doable if you're methodical about tracking screws and taking photos as you disassemble.
Compatible Models
This roller fits a wide range of Whirlpool, Maytag, KitchenAid, and Kenmore dryer models. Check your specific model number below:
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